Choosing your vanity
Product images and samples are for reference. Color, veining, pattern, texture, and finish may vary between pieces and production batches, and screens can affect how colors appear. Ask about physical samples before a large or custom order. See our Terms of Service for details.
Start with the Size and Installation Type filters in our vanity collection. Choose a floating or freestanding model, then check its listed dimensions and single- or double-sink configuration. Measure your available space and have your installer confirm plumbing, clearances, and site suitability before ordering. OBO is a floating, wall-mounted collection.
Yes. Start with a vanity in the size you need, then use its Cabinet Color, Vanity Top Color, and Vanity Top Style selectors to choose from the available combinations for that model and size. Seamless and Handcrafted are the listed top styles. Review your selected options and order confirmation carefully; contact rd@rocciadura.com if you need help with a combination.
Our four freestanding vanity collections (Solis, Liora, Aurélie, and Amara) and our ADA floating collection use 18 mm plywood throughout the entire cabinet, inside and outside, including the drawers. Only the OBO collection features all-solid-wood cabinet construction. All of our vanity tops are made from 12 mm-thick porcelain material. Check the individual product listing for hardware and other model-specific features, or contact rd@rocciadura.com with questions.
We supply products; installation is not included unless separately contracted in writing. Use qualified, licensed professionals and follow the product’s installation instructions and applicable building codes. Inspect and approve all materials before installation. For product-specific care and maintenance guidance, contact rd@rocciadura.com. Avoid abrasive, acidic, or otherwise unsuitable cleaners. See our Terms of Service for full installation and care responsibilities.
Check the description and selected options on the specific product page, then review your order confirmation. Included components can differ by model and configuration. If you need to confirm a faucet, drain, backsplash, mounting hardware, or another accessory, email rd@rocciadura.com with the product name and size before ordering.
Yes. Our current collection includes single- and double-sink models. The 60-inch vanities have separate single- and double-sink product listings, while the current 72-inch listings are double-sink models. Check the product title and description for your chosen collection and size, and have your installer confirm the plumbing layout before you order.
Returns and orders
Our Two-Year Limited Warranty covers manufacturing defects in new bathroom vanities and porcelain tops for the original purchaser, beginning on delivery or customer pickup, under normal indoor residential use. Commercial installations and use are excluded. For approved claims, we may repair or replace the affected component or product. Except where applicable law requires otherwise, customers pay labor, removal, reinstallation, plumbing, and freight costs, including return and replacement shipping. Read the full Two-Year Limited Warranty for coverage, exclusions, and the claim process.
Eligible products must reach our warehouse within 30 calendar days of the purchase date. A receipt is required, and items must be brand new, unused, and uninstalled, with all original hardware, accessories, documentation, packaging, and protective materials. Used, installed, cut, fabricated, altered, custom, made-to-order, special-order, and final-sale products are excluded from standard returns. Delivery damage and defects follow a separate claim process. See our Return Policy for full eligibility requirements.
Email RMA@rocciadura.com to request a return. Carefully repack the product in its original carton using all original protective materials, including the pallet, shrink wrap, and foam. A pallet is required for freight pickup. We will email a return shipping label and coordinate a scheduled pickup; you are responsible for return shipping costs. Missed pickup appointments may incur a $150 rescheduling fee. Allow enough time for the return to reach our warehouse within 30 days of purchase. See our Return Policy for the complete steps.
There is no return or restocking fee for an eligible item that reaches our warehouse within 30 days of purchase in perfect condition, in its original packaging, and secured with all original protective materials. You are responsible for return shipping, including freight. Original shipping and handling charges are non-refundable. Items returned damaged or improperly repackaged may incur a restocking fee of up to 25%. Damage present on delivery is handled separately through the claims process. See our Return Policy for details.
Refunds for eligible standard returns go to the original payment method. Please allow up to 5 business days for us to process the refund after receiving the return, plus an additional 5–10 business days for your bank or card issuer to reflect it. Original shipping and handling charges are non-refundable. See our Return Policy for full details.
We do not offer direct exchanges. You can request a return for an eligible item under our Return Policy and place a separate new order for the item you want. Return eligibility, deadlines, and shipping costs still apply.
If you cancel a regular order before shipment, a $20-per-item cancellation fee will be deducted from your refund. This fee does not apply if we cancel your order or if you cancel after we notify you of a pricing error; those cancellations receive a full refund. Contact rd@rocciadura.com promptly with your order number. See our Return Policy and Terms of Service for details.
Custom, made-to-order, special-order, and final-sale products are excluded from standard returns, and custom-order deposits are non-refundable. Custom orders are final upon placement and cannot be canceled, modified, returned, or refunded once production has commenced. Confirm all measurements, finishes, and specifications before ordering. See our Return Policy and Terms of Service for the full conditions. Manufacturing defects may still be covered by our Two-Year Limited Warranty.
Shipping and delivery
Delivery dates and lead times are estimates and may vary with product availability, destination, and carrier conditions. Use the tracking details in your shipping confirmation to check progress. For timing, shipping costs, or service availability at your address, including international destinations, contact rd@rocciadura.com before ordering. If a shipment has not arrived within the expected delivery window, contact RMA@rocciadura.com promptly.
Large or heavy items ship by freight carrier. Curbside delivery is standard unless otherwise agreed in writing. Arrange safe access and the equipment and labor needed to move your order from the delivery point to the installation site. Inspect products and packaging before signing, note visible damage on the delivery receipt, and photograph the shipment before the driver leaves. LTL freight insurance is included at no additional cost, subject to the requirements and exclusions in our Freight Shipping Insurance Policy. That policy applies to freight deliveries within the continental United States. Read the full Freight Shipping Insurance Policy.
Email RMA@rocciadura.com within 24 hours of delivery, including for concealed transit damage, and send complete documentation within 48 hours of delivery. These are elapsed hours, not business hours. Include your order number and contact details, a description of the affected items, photos of the products, all packaging and protective materials, shipping label or tracking information, and the signed delivery receipt with any damage notes. Keep all packaging and damaged items, and do not install or alter them before written claim approval. The 30-day standard-return period does not extend damage-claim deadlines. See the Return Policy and Freight Shipping Insurance Policy for the full claim process.
Report missing or incorrect items and defects unrelated to delivery damage in writing to RMA@rocciadura.com within 48 hours of delivery. Include your order number, a description, and clear photo or video evidence, including packaging images. Complete documentation for non-delivery-damage defects is due within 5 business days of delivery. For delivered freight shipments with missing items, submit freight-loss documentation within 5 business days of delivery; the Freight Shipping Insurance Policy allows a reasonable opportunity to supplement a timely initial submission. If the entire shipment has not arrived, contact us promptly. Keep the items and original packaging and wait for written claim approval before installing or altering affected products. Follow the Return Policy and Freight Shipping Insurance Policy for the requirements that apply to your claim. These deadlines and packaging requirements do not shorten coverage for manufacturing defects under our Two-Year Limited Warranty; original packaging is not required for a warranty claim.